First off I paid over 1000.00$ for business class seating. Was disappointed that midway through boarding, people starting taking the business class seats, just didnt seem fair that I paid probably double. Also drinks were in paper cups, gross ,cup got soggy, also Was probably not the entire drink of can or bottle. this was the same as coach drinks. Also was told incorrect carousel for luggage after waiting 20 minutes or so.So what did I pay extra for? And also luggage extended handle was jammed and bent, brand new luggage.extremely disappointed. cannot recommed Southwest airlines.