Paid for priority to board after 7-8 “special”classes.
Fiancé of attendant boarded under this special class because he helped a lady in a wheelchair onto the flight and then also proceeded to take a priority seat.
He received more attention than anyone in the area and when another attendant got sick, he helped his fiancé serve passengers AFTER he had at least 2 bottles of alcohol.
I tried to wait for a break in the FAs conversation about her wedding in the Keys costing $15K for 20 people to ask for a drink and she proceeded to finish her entire conversation before moving towards the cart.
She was so busy talking, my husband was directing passengers back to their seat if the bathroom was occupied. She merely said to my husband, “ I wasn’t paying attention.”
I shared all of this with Southwest and they sent me a canned email and a “here’s a $50 voucher on us” response.
I was dismissed about my concerns and now I will NOT go quietly into the night
4 days ago
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