Absolutely awful I have sent a review and now it will not let me post it how does that not surprise me. I sent two coin necklaces to be re plated on the 18th August. Sent 17.50 by pay pal. Nothing to date has been returned. I have emailed messaged and don’t get me started on phoning, I have at least tried 50 times on the phone only to ring out.so I have paid for two necklaces and have paid for re plating so I have nothing.do not buy from this company. I am going to contact this morning programme as they promote holly Willoughby and Michelle Keegan this is the only road I can go through. An absolute shambles of a company