I placed an order for a household product in the 24th. My receipt stated it'd be delivered by the 28th. I never heard anything from Sparrow's Tree regarding delayed shipping. I contacted the company who promised to ship on the 31st. Never came. I finally received my package on the 4th, which showed it wasn't even shipped til the 2nd. Ridiculous! The least they could've done was communicate to the consumer they couldn't ship immediately as promised. This really ruined the whole reason I made the purchase--for a gift for someone moving away. I will never order from ST again.