Specsavers takes so long to get anything done. It took me 3 days to try and find out my contact lense prescription from the limerick shop, which is needed for me to buy lenses each month in Cork. I still do not know what it is. They do not share their customer information across the shops, so it is extremely awkward and archaic system. In Cork, after waiting 30 mins, I was told to go home and that I would be phoned because Limerick would not answer the phone. Also they did not have my contact lenses in stock. I was never called back. A few days later, I tried again. In the end the manager in cork rang me and said that I had to get my eyes tested again for 25E because the Limerick shop were not answering their phone and they cant give me my lenses since they do not have my prescription. Bear in mind I buy my lenses every month here and the last two times I was in there I specifically asked for them to leave a note on my file so they have my prescription saved. They said they would, but not sight nor sound of my prescription saved on their system. I decided I am done with how difficult it is to deal with Specsavers and the time wasting. Not to mind 50E per month for lenses. I still needed my prescription to buy lenses online. I rang Limerick who answered straight away. The lady would not tell me what the strength of my prescription is. I cannot remember which strength is for my left eye, and which for my right and I need to know this. I am pretty fuming about this. I will be taking my business elsewhere and I have spent many many years as a customer in specsavers. Very disappointed.