Specsavers North End Croydon Booked appointment online for 10:45h on 26.11.20 and a day leave from work to attend the appointment. On reaching as usual everyone was queuing with the social distancing. I was called inside by a staff, he asked me whether I have an appointment and replied positively. He asked me to sit and wait. After an hour no one attended to me. I went to a staff and complained of it. There was another staff there and they both seemed confused and looking at each other and murmuring “why he did that”. There was no apology and was again told to wait and I’ll be seen. After 15 mins around 12:00h no one attended to me and I left Specsavers premises as they seem to be very unprofessional in customer approach and appear not knowing what they are doing. Will never use them.