Went to the Specsavers pitt St mall in Sydney 7 times to fix a new pair of top tier multi focal glasses. Measurements were wrong the first time and they needed to get it redone. 3 mths later issue is not fixed and it’s too near year end, lost private health rebates for this year. No customer recovery for travel costs to the shop and the gruelling (and unnecessary) tests that I was put through. Bad explanation and service from the start even by the director of that franchise. Should have informed that multi focal lens is not a good option from the start to save all the time and physical discomfort. Avoid this franchise and go to others.