I have been going to Specsavers for many years. There have been some issues in the past with poor fitting but this time has been the worst. I had my eye test in September 2020 I've just been back again with the manager saying there is nothing else that can be done dismissing me from the store. I have been going back to the Feltham store on average every 2 weeks since September, incurring parking expenses every time. After the first couple of returns they decided I needed another eye test. It turned out that the prescription was too strong. So I waited for the new prescription to be put into my the frames. I went to collect them, they didn't fit. They adjusted them or should I say heated them up and bent them. Then the line vision was wrong. They adjusted them again. Eventually so out of shape they had to replace the frames. This has gone on for 6 months. And to top it all off, my daughters lenses on her glasses came out again for the second time. With my glasses and hers I have spent over £600. Today I was offered 50% off more glasses! I will not be returning. Shameful.