Specsavers Westway Greenford branch use tactics to upsell and con money out of you, I went in to get glasses for my daughter which should have been free and instead they conned me into paying £65, both staff lied to me, the manager lied and was no help when I raised a complaint, the CEO does not careless about customers or customer service, Specsavers told me to take my complaint to OCCS as the head office could not be bothered to deal with my complaint and then after months and months of no response to OCCS they withdrew from the mediation not offering any solution, the worst company I've have ever dealt with, they are only intent in making money and will confuse and con you in getting money from you, even when you go to them to get free glasses for Children, what a disgusting and greedy company, especially the Greenford branch and the greedy lying staff, manager and CEO