Have been going to specsavers for years. Only issues have been with glasses not fitting properly. This time was informed my test was not due, but I knew my eyesight had deteriorated. I put it down to constant wearing of ppe. Had my test, felt rushed throughout, machine kept steaming up, was given a tissue to wipe it, but felt the test had been rushed and was worried about accuracy. Chose my new glasses, had a quick measurement, then was informed I had to choose express delivery or pay 3.95 for home delivery. I chose express delivery but was concerned about the fitting of new glasses. Needless to say. Glasses did not fit properly, so I tried to ring to inform them, no answer. Booked an appointment online as there was no option for a fitting. A rude young woman rang me to inform me I wasn't due an eye test. I explained what I wanted, only for her to put the phone down on me!! Went for my fitting, why couldn't they do that in the first place?? Wasted another day of my time! The shop itself has so many staff they are falling over each other. Very clinical. Staff were OK, but I will never give them my custom again!!