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Andrew Hardy
I ordered two pairs of glasses on 18th March. I called to collect them on 1st April. They had lost one pair and said they would mail them to me. After several calls, they said they had sent them on 21st April using DX. They never arrived. After several more calls latterly to Supervisor Stacey (no surname) she said she would order a third pair but made no effort to phone me back or contact the courier - DX. Frankly, the service provided by the Norwich Longwater branch is very poor and lets down the company.
3 years ago
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Specsavers has a 2.2 average rating from 1,192 reviews

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