Rechargeable Hearing aids cost me nearly £2000 a pair. One failed a few weeks after fitting. At the time they had ordered some replacements in a different colour so I had replacement aids immediately. Now, a few months later one aid died when I removed it from the overnight charge. I contacted the department by email with no response, so I travelled into Brighton to hopefully get the aid repaired. I was told to leave then and come back later so I returned about 3 hours later to be told that they had not been looked at. I had to leave them with the department. I was telephoned later to be told that they had to be sent back for repair and would not be returned before 2 weeks. Fortunately I still have my NHS pair, but the service is appalling. Spare aids should be kept in stock so that if a catastrophic failure does occur a replacement one can be programmed very quickly. Specsavers value of service is abysmal. Very angry. I would not recommend Specsavers to anyone.