Absolutely terrible experience at bangor store. Walked into store, told to go back out as I didn't have appointment. Not allowed in unless you sanitise your hands (even with allergic reaction to alcohol rub). Made to feel like an absolute leper for just wanting to get an emergency pair of glasses. Then told no appointments for 4 months. I overheard one of the receptionists (aka self apointed security guards) tell an elderly lady in a wheelchair she had to move 1 meter to the side to actually be on the green dot "of safety" in a near empty store! Absolutely disgusting behaviour by people who have forgotten customer service to become shop bouncers! Avoid!