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Ginny
Avoid Leicester and Oadby branch! Where do I start? In short, avoid Oadby branch in Leicester! It took the incompetent team more than 1 year (still not sorted) of trial and more errors during lockdown just to correct my vision with wrong glasses each time. I had to bounce back and forth from the untrained staff to the optician having been left with 3 pairs of glasses with none that help my vision. Everytime I told them my vision/glasses was not right, I was fobbed off with some jargon or 'waffle' to end up with a more expensive option each visit. Young staff they hire are not trained well or learn on the job so they don't know what they are doing or selling. I had been told I had wrong prescription from another Specsavers and was charged again for another eye test with additional charge of OCT scan slipped in yet again, vision still not sorted. Varifocals recommended were wrong, single vision wrong now left with not knowing what to do?
3 years ago
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Specsavers has a 2.2 average rating from 1,192 reviews

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