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Penny Bernstein
bought a pair of glasses in January 2021 for £325- from the start they became too wide (arms very thin) and I returned them to be adjusted. Eventually, this month -October, they became impossible to wear as one of the arms seemed loose. I took them back to Specsavers Maghull and the assistant said I must have sat on them! I assured her that they had not been sat upon and she said she would 'see what she could do'. 5 minutes later she returned them to me in pieces and said 'they are broken, you need a new pair'! I will never buy glasses again from Specsavers and would advise others not to purchase there.
3 years ago
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Specsavers has a 2.2 average rating from 1,192 reviews

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