I decided to cancel my contact lens contract due to having been told i needed stronger strength lenses when i was sure my eyes sight had not changed. I was told to persevere with the lenses even though they weren't right. They didn't even seem balanced and my vision was blurred. Decided to get a second opinion from an independent optician only to be told what i already expected. I decided to cancel my contact lens contract, rang my local branch to be told i'd have to ring specsavers admin, i cancelled the contract or so I thought, expecting to reimbursed for lenses i had not received and was told the money would be in my account within 3-12 working days, which i thought was excessive. After 12 working days no sign of the money in my account so rang the admin number again to find that my cancellation had not been done so now i have to wait a further 3-12 working days to receive the money, which has increased due to specsavers still taking money from my account. Not impressed!!! Won't ever use again.