I have been using Specsavers for years but I think the last couple of years their materials have become cheaper quality. I recently bought a pair of glasses with a 2nd pair exactly the same for a spare. After having them only 6 months I was abroad in Greece when one arm of the frame snapped off. I started wearing the spare pair then I happened to pass an opticians in Greece I asked if they could fix the arm. They did the same day and of course I was expecting to pay but they didn’t charge me. Unfortunately the next week the other arm snapped off so I decided to take it back to Specsavers. A couple of weeks later I was back in the UK and one arm snapped off the spare pair. I have worn glasses for 20 years and this very rarely happens. I took the two useless pairs back to Specsavers two weeks ago (same brand exactly) and they said I must have maltreated them as their stock is good quality. They agreed to fix them but said I would have to pay, even though they sold them to me within the past year. A week later they hadn’t called to say they were ready so I called them and apparently they are ready but they hadn’t called as they said they would. I haven’t collected them yet so I can’t say about the quality of the fix.