Specsavers online......an absolute nightmare! In home was great, very professional and paid my money. A week or two later I got a call to arrange delivery which shouldn't be an issue as I am virtually housebound. I explained that on Wednesdays I am at physiotherapy so any other day would be fine. Of course Wednesday is the only day they were in my area (which is surprising as their office is only 3 or 4 miles away). They said they would mark my glasses as urgent and call me with a delivery date. After a week without hearing from them I called and was told that they could deliver on Wednesday again. At this point I could sense a bit of a theme and reluctantly agreed to await their phone call again. After another week of silence, I called them again and surprise surprise they could only deliver on Wednesday. At this point I had enough and advised that if they could not deliver that week that I would cancel and have them refund my money and buy elsewhere. They decided that they would not deliver that week and that they would rather refund me. I even suggested posting them but they were not prepared to do that. It must be a very profitable business to have the luxury to turn business away rather than provide the service you advertise. The inconvenience was worth it though as I have purchased glasses elsewhere and saved 45.00 on the Specsavers price!