Customer service in Kingaroy by one individual. Because others were ok I’m thinking she may be the manager or owner or Owners wife. She hurried me with deciding. Tried to make me feel silly by wanting to take my time deciding on frames / I mean I wasn’t bothering anyone, she just wanted to leave. She never called me back when I rang and asked for the third pair of frames. It left me in a situation where I can’t get to a store to buy the needed third pair and as she never got back to me , I am totally unable to do anything. Very Very unsatisfied and disappointed.