The Telford store made me feel dirty and infectious, and staff were unhelpful due to company protocol and policy. In order to get to the Telford branch you have to walk through a busy shopping centre where everyone is interacting normally without masks and getting on with life. Less than 2ft away through the shop door..and it's like going back 2 years to a nationwide lock down! Queuing to get in..People bathing in hand sanitiser..and masks everywhere. I was "told" by 2 members of staff to "put on a mask", the first employee I told I was medically exempt.. I was irritated at being demanded a second time..so I simply said "NO" to the second employee, who in turn huffed at me and walked off. Specsavers is the ONLY shop in the entire town centre to behave like they have an infectious disease in store. Instead of making me feel "safe", it made me feel sick. Then despite my son having worn contact lenses in another store, and gone through a trial period..they refused to give us his lenses, because he didn't repeat the process in store again. I have now had to re-book yet another appointment to return to the "house that covid built" again.