If there was a MINUS ONE star I could give I would. I’ve had the worse opticians experience I have ever had in the Enfield branch. Starting from my initial appointment being delayed 1 hour after my appointment and an eye test taking 2 hours in total to then being extremely rude on the phone when they eventually answered the phone! The never pick up the phone. Then when I rang ahead to make sure they were ready for collection and they confirmed they were I went there to only find they had LOST my expensive frame I left to have their lenses put in and they have yet to get back to me regarding where they are. AVOID this branch as they don’t seem to know what they’re doing and are extremely unprofessional and rude!