In the last month I've had 2 hearing test appointments cancelled. Today it wasn't so I drove the half hour to get there to find out the appointment had been cancelled again but this time they didn't let me know so wasted time, wasted petrol & wasted money on parking! They didn't even offer another appointment, I had to ask. I got home & rang the doctors to ask if I could go somewhere else & told them why & the receptionist said she'd been there the week before for an eye test & her appointment was also cancelled. What's wrong with this place? They're useless!