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Anonymous
Never will I visit the Aberystwyth store again agressivse staff, I was messaged to arrive 10 minutes early to my appointment was kept waiting for 25 minutes and when some girl came to get me she was pushing eye xray I said no was moved on to someone else to test my eyes, questioned about medication for blood pressure insisting I see a doctor even though I told him my blood pressure was under control, the he wanted to know my blood pressure readings after this insisting on seeing my glasses then when he got to the eye test very rushed and insisted i chose a number for the lens, when I told him the looked the same he got agressive and told me to choose one. We got to the end of the eye test he then told me he was printing my prescription and I was to go and sit down and wait for the prescription I asked how long it would take as I had another appointment at 11.00 am ( it was now 10.35) I was told at least half an hour when I asked why he could not give the prescription to me as now it had been printed I was told the optitian had to sign it. I was told come back after that appointment, as my 11.00 appointment was out of town I would not be going back there after. Very rude and is it acceptable to have to wait around for incompetence staff. If the experience had been good I was going to buy veryfocal glasses and try contact lenses.
1 year ago
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