Terrible from start to finish! Ordered a set of varifical glasses and sunglasses cost £400. The nearest shop is approximately 10 miles away and I had to drive there several times because I received calls to say they were in and they weren’t and it been sent back because they weren’t up to standard so I had to wait about two months. The very focal glasses Were making me dizzy as they had a convex rolling appearance which I was told to push through it and it would get better, as I was not used to them in time. the sunglasses appear to be OK. They admitted that they hadn’t been professional and letting me know about the delays in the glasses and offered me a small discount, I tried the glasses over the summer and they did not agree with me at all and made me feel dizzy so I took them back and I received the balance refund. I wanted to keep the sunglasses but they wanted to charge me for £254 for them, which, bearing in mind , I’ve had a lot of problems even getting them in the first place that price seemed excessive. I asked the manager and that was their best price. Apparently they do not make goodwill gestures for bad service and faulty glasses I was told. They would rather put the sunglasses in landfill and offer them to me at the fair and reasonable price. I’ve had my time wasted, they’ve held my money for faulty goods for several months, and they offered me no service. What’s the a poor service; what company calls their client to come in to have a new glasses fitted, only for them to arrive, and the glasses are not there because they’ve been sent back to the factory because of too low quality. Specsavers wasted my time and money and now I have to start again. I also need to get a new prescription probably cause I don’t trust the optician either. What a complete waste of time… I’ll give them zero if I could! Thanks for nothing, Specsavers