Kingston branch awful. First Optician gave me wrong prescription. I went back and said they caused bad eyestrain. Woman on desk tried to fob me off. I insisted and was handed to a colleague. I asked to be retested. Given different prescription but no apology or explanation. Collected glasses. They had already been fitted when I collected the ones with wrong prescription but the man on desk changed them. I was left with one pair that pinched my head and another that slanted on my face. I asked for him to change the fit but he told me to try them for a while and come back if any problems. I have never had to return for fit before, surely that's his job, to get it right first time, not making customers return again and again so he can keep trying. Every aspect of buying new glasses from Specsavers Kingston has been a stressful disaster. After years of using them I won't be visiting again.