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Anonymous
Worse glasses iv every had made. All I wanted was replacement lenses..but Purchased 2 pairs of veryfocals, tried them on and both pairs were out of focus, I couldn't see the shop across the street and reading anything clearcon the card they held up, itcwas a joke, they were completely wrong and couldn't see near of driving lenses in both sets for work snd driving. The man serving me was agitated flustered when I pushed back on just give me a full refund of £308. It's ridiculous the prescriptions were so far out of focus it was a waist of time.eighther the optician or the lab are needing tested for competence. I'd paid in part cash and card and the guy serving me said we have no cash in our till at 2.50pm on a Saturday. If we give cash refunds by card our refund team will go Nutts. Say what??? Anyway he asked and said I'll refund the cash by card. I'm going else where think £150 a pair is a rip off. He didn't say when I'd see my refund in the bank, was too busy trying to rebook a new redo of another eye test review.
10 months ago
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Specsavers has a 2.2 average rating from 1,192 reviews

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