Rubbish. All going ok, recommended reactive lenses due to early cataracts. Advertised free varifocals if paying over 69 pnds so thought I'd try them as usually need 2 different pairs. When it came to paying I was shocked at cost of 387 pnds for 2 pairs. Attitude changed when I said oh no , only 1 pair then as that's too much (pensioner) Wasn't explained that there were several priced options for varifocals..so she had decided to sell me the 159 tailor-made option, standard are 39. Big difference. Felt taken advantage of and definitely ill informed. Bad service. Left having paid 273 for 1 pair varifocals with reactive lenses (89 pnd frames) none too happy. Went to collect. Couldn't see distance or read any print. Totally useless and not fit for driving or reading . Woman serving seemed confused she suggested I raise the glasses up to see. I pointed out that's not how it should be and that I couldn't keep doing that.She then said it's just because you need to get used to them. I said no they're faulty. Said she could fix it by "raising the frames" ? and took them away. Now I was worried she'd manipulate and weaken the plastic frames. Still couldn't see anything. So now no option other than to check measurements. Told previous saleslady had mismeasured at 24, should have been 27 so that's why I couldn't use them. Agreed to have them re done. Once home I wasn't happy and worried about the frames so I rang ,cancelled them and asked for a refund. I'm told will be in my account in 3/5 days. I will be checking. I also note from reviews I'm not the only one with this problem of blurred unusable lenses so I'm glad that I cancelled. Sadly a really bad customer service experience. I will not be recommending or returning.