In a nutshell they just want your money. High pressure sales staff show you the most expensive designer glasses. Unless youve been before you would not know they have cheaper ones. Once purchased they dont want to know you. 100 day return advert says we want you to be happy and will exchange or refund if youre not , is a load of rubbish. You can only exchange ONCE then either pay or go elsewhere and pay again. They cant even get your prescription right first time so you end up going back several times. You pay extra for coating on the glasses for a clearer view - surely this should be included in the price. What use are they without ? ! I will not be returning