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Iain Donald
Appalling service for the disabled. I have bought 5 pairs of glasses from Lilydale specsavers over a ten year period. The last pair I went three times to have them fitted correctly. They didnt. They did not seem to be aware that the arm of the glasses should rest level on my ear. I only found out how badly fitted they were when I went to another optometrist in desperation. I am disabled. It's difficult for me to get to shops such as specsavers. They said i took too long to return to have them fixed the fourth time I sought an adjustment. Spec Savers? Dont do it to yourself. The are cheap for a reason. Cheap lazy service. prescription spectacles are more of a commodity these days. Fitting and service is essential if they're going to be of use. Specsavers do not offer quality fitting and service.
8 months ago
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Specsavers has a 2.2 average rating from 1,192 reviews

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