Incompetence is beyond belief. This will be my 7th visit to them and this time it will be for a refund. If you have anything more complex than single vision lenses forget them don't even go near them. They incorrectly logged my previous previous varifocal lenses incorrect test incorrect adjustments an argument with incompetent narcissistic Karen assistant which resulted in a embarrassing climbdown (she was wrong) with no apology. Picked up remade glasses in another branch as I refused to go the previous and now these glasses are even worse so bad that they are literally unwearable. Specsavers have gone down the tubes literally in the last 2-3 yrs. If I could give them no stars I would. AVOID AVOID AVOID...