Spec Savers: Creating Brand Awareness for All the Wrong Reasons I purchased a pair of glasses 6 months ago (Mar 2023) from Spec Savers in Musgrave Durban and recently received a call stating that claiming that I am owing funds to them which I informed them is incorrect. I then pointed out to Roshina Singh the finance lady that all payments were made, she then claimed that this could have been a communication error on their side and resulted in me being informed that no funds were owing. She then offered that I only pay 50% of the amount that they were claiming in order to make this go away. This is not the sort of unethical behavior one would expect to receive as a customer. Why must a customer be held liable Spec Savers incompetencies?