I had the unfortunate experience of seeing the so called contact lens expert in your Alfreton branch, I was suffering irritation with a lens purchased the branch, on examination the expert stated that there was a fault with the lens and it had caused an irritation to my eye. during my visit I purchase new spectacles, replacement lenses, drops to ease my eye damage wit a cost of over £350, on checkout I expected the faulty lense to be replaced foc, and made given the drops but was told by this so called expert I would have to pay full price and that they would not even replace the faulty lens. To provide a balanced review the service I recieved from Sam who helped me purchase my glasses was exceptional, as was the lady who tested my eyes. The lens expert on the other hand was an absolute tool and is the reason why I will never use spec savers again