After 6 weeks of not being able to see properly and being told lies it still has not been resolved
I went to Specsavers because money it tight firstly I asked the question how can you do them so cheap? Now I know how
Week one went to the shop to collect my glasses and have them fitted, when I told them that I could not see properly I was told that it would take time for my eyes and brain to adjust and not to go back to my old glasses, so I placed them it the recycling box in the shop ( big mistake on my behalf) after 2 weeks still having problems with my vision made a appointment and was told that I had not given them time , so home I went , another 2 weeks and still no improvement, driving was nightmare infant my hole life was now I blurry picture with a constant headache, on my last appointment I was told to come back in 3 weeks
After 2 more weeks
I could not cope so phone call to Specsavers asking for advice
Went to the shop and asked for a refund
I was told the money would be in my account in 2 hours 24 hours later still no money and no glasses
I was lied to all the time from start to finish
Conclusion
6 weeks of not being able to see properly
No money to purchase new glasses
5 trips to the store 20 mile round trip
I now have no glasses and no money
How can you let someone leave the store not being able to see
I now have to go into my overdraft with the bank all because I tried to save money
People please be careful if you use this company and hold on to your old glasses you might need them
It’s not all about the money you eye are precious you only get one pair unlike glasses
6 months ago
Specsavers has a
2.2
average rating
from
1,190
reviews
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