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Hadji
After 6 weeks of not being able to see properly and being told lies it still has not been resolved I went to Specsavers because money it tight firstly I asked the question how can you do them so cheap? Now I know how Week one went to the shop to collect my glasses and have them fitted, when I told them that I could not see properly I was told that it would take time for my eyes and brain to adjust and not to go back to my old glasses, so I placed them it the recycling box in the shop ( big mistake on my behalf) after 2 weeks still having problems with my vision made a appointment and was told that I had not given them time , so home I went , another 2 weeks and still no improvement, driving was nightmare infant my hole life was now I blurry picture with a constant headache, on my last appointment I was told to come back in 3 weeks After 2 more weeks I could not cope so phone call to Specsavers asking for advice Went to the shop and asked for a refund I was told the money would be in my account in 2 hours 24 hours later still no money and no glasses I was lied to all the time from start to finish Conclusion 6 weeks of not being able to see properly No money to purchase new glasses 5 trips to the store 20 mile round trip I now have no glasses and no money How can you let someone leave the store not being able to see I now have to go into my overdraft with the bank all because I tried to save money People please be careful if you use this company and hold on to your old glasses you might need them It’s not all about the money you eye are precious you only get one pair unlike glasses
6 months ago
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Specsavers has a 2.2 average rating from 1,190 reviews

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