Had my eyes tested, then was told that I needed bifocal lens, told them that I just needed reading glasses, and hated looking down to read as it hurts my neck. I was promised to give it a try, if not happy, come back within 30 days. Once again I had a massive headache, lasting over 2 weeks, try to return the and was told it was not possible, after pleading with staff at the Arndale branch, they decided that they could only change one. I now have just the use of 1 , the other is just there cannot be used. Feeling tricked....Next time I will find elsewhere and tell friends to think twice with Specsavers