On my first appointment staff were welcoming and friendly. On my second visit to collect my glasses I realised that the wrong frames had been ordered. The correct frames were ordered and told be ready in three days. A week later I phoned for an update. I was promised a phone call back which took all day. Went in only to find the tint had not been added to the glasses. Now have to wait yet again before I get my glasses. On my last appt I was overdue by 15mins whilst the staff did admin work in full view of me. Not impressed.
4 months ago
Specsavers has a
2.2
average rating
from
1,190
reviews
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