I just went to collect my new reading glasses from Specsavers in Sevenoaks. As instructed, I tried to read the card with my new glasses, which I could do but no where near as clearly as with my old reading glasses. This would be annoying in itself, but this is exactly what happened 2 years ago as well. When they asked me to read with the new glasses and then put a -0.25 adjuster lens over it, I could read clearly, I.e., my prescription shouldn’t have changed at all. I’m very happy to pay for an eye test, I don’t think it’s a waste of my time to be told to stick with my current glasses. However, it is a monumental waste of my time to try to get me to buy glasses which I don’t need. I was told that some people have an intolerance of a 0.25 adjustment and that a note to that effect would be put in my notes. I have no idea if that is true? I was certainly made to feel that I was being awkward. I was asked if I wanted to try the glasses anyway! When I declined as I was worried that using glasses with an incorrect prescription might weaken my eyesight, I was patronisingly told that it doesn’t work like that. I’m self employed and had to take an afternoon off work to attend today’s appointment. Specsavers reimbursed me for my glasses and, at my request for my eye test but I have lost faith in them and can’t imagine I’ll be going back to them in the future. I probably won’t get any acknowledgment of this complaint but have posted it in case someone else has had a similar experience and, like me has been made to feel as though we must have given the ‘wrong answer’ when we were given our eye test and therefore must take some of the responsibility! Very disappointed