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Anonymous
I used to work for this company. I worked for 8-10 different stores over the course of 10 years. Heres whats actually going on- retail directors are not optical people they are retail people. They are paid large sums of money/bonuses based on how much volume they can put through the store. Specsavers will not hire area managers from optical background because it is cheaper, they also will no longer pay the higher wages to older members of staff with experience. The last store I worked at had 8 apprentices and 8 pre-reg (student) optometrists, again cheap labour. Trouble is guys, we are not selling coffee are we? Optometrists are paid bonuses based on how high their conversion rate is. Conversion rate means how many tests they can turn into purchases. Their greed and pressure on staff to achieve this has led to prescription changes that were not necessary, patients returning with headaches from being over plussed on their reading adds and varifocals being recommended to patients with no distance prescription. The poor patient spends £300-£400 on glasses they could have got for £29 and just made them into reading glasses. I cannot express to you the general public, how corrupt this company had become, and the risk to patient safety which is why I personally no longer, and will never work got this company again.
4 months ago
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Specsavers has a 2.2 average rating from 1,190 reviews

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