So had the eye test after 15 min wait asked sit n wait for assistance, 45 minutes later I asked at front of shop what I was waiting for, was asked what I came in for, said an eye test, have had it 45 mins ago ? Oh one moment ,3 or 4 people were spoken to all looking at me as if questioning, then was told the clip board had been mis laid ?? I pointed out I couldn't wait much longer as had another appointment Andrew the assistant agreed I could come back anytime and he would sort it phoned on the sunday to see if had sorted passed to 3 people non knew nothing, was assured Andrew was back in tomorrow and would call me ,now is 19.47 monday eve and no call absolutely terrible and a waste of my important time ,how? The shop is only so big ? How could a clipboard go missing? Am going to seek legal advice on thinking that this is medical negligence, was the longbridge branch Birmingham,