My problems with Flint Specsavers started pre covid when I paid rather a lot of money for glasses I couldn’t see through and which also had crooked interchangeable arms. It was difficult to get anybody to correct these problems during covid so I put up with them. Post Covid I then went on to purchase another pair of expensive varifocals where once again I had vision problems. Maybe it was because I couldn’t get on with varifocals I thought so I then went for an eye test earlier this year to have single vision glasses made. Once again I could not see clearly, Specsavers gave me another eye test a week later with different readings!!! Another pair of glasses were made and guess what…. I couldn’t see through them. I was told this was because I had the ….start…. Of cataracts which were not too bad, so wouldn’t have any impact on my sight. In desperation I returned the single vision glasses and I got my money back. I was made to feel quite uncomfortable during this process, there are some very nice staff and there are some staff that need further training in customer service at this particular Specsavers. I then decided to go to another optician at a £30 cost for an eye test (as my free national health test had been used in Flint). There it was discovered I had a full blown cataract and I would never have had clear vision until it was corrected. My gripe is, this has cost me a lot of money over the last few years. Why was the cataract not picked up by them. Are the machines they use faulty or is it incompetent staff, because something or someone is very wrong. Can cataracts grow to be full cataracts in the space of 2weeks???? I now would not go back to Flint Specsavers as the trust has gone, and finally some, not all of the staff, need further training in customer services.