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Anonymous
I visited the Farnborough branch of Specsavers to have my eyes checked. The hard sell began before I had even had my eyes tested. As I need varifocals, the salesman was trying to sell me £215 technical lenses even though I didn't need such a high specification. It was then suggested that I could do with 3 pairs of glasses. I then went for the tests and the optician herself was professional and excellent. Coming out of the exam, the super salesman would not leave me alone to choose new frames and was pushing for me to pay for top of the range add-ons. It was when he mentioned that I needed the 'Ultra Clear Superclean' treatmentas this 'treatment' made the molecules of the reactions process to work faster that I had had enough. As I needed glasses urgently, I have now rejected his offers but still spent £380 for twos sets of mid price frames with the new lenses. I won't be going back in the future. Hard sell before the tests? Oversell before and after the test? I don't think so.
1 month ago
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Specsavers has a 2.2 average rating from 1,190 reviews

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