Will not say happy. Disappointed actually. Recent experience was too much technology. Initially sat on chair which was too low to feel comfortable on. Analytics are fine to some degree but my main question is:- Why was I asked to pay £267 when, having been told my eyesight hadn't got worse that much ? Why did the practioner who carried out the IT exam referred me to hospital? Why did the salesperson quote a ridiculous price when I only needed lense replacements ? Confusing and disappointing. Feel that the emphasis is on hard sales targets somehow aiming towards private clients because of NHS crisis