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Angela Bryan
The sight in my left eye had deteriorated to i went to Specsavers in Bromsgrove. I told the Optometrist that my left eye was very clouded, i explained i had had contracts removed in both eyes 18 months before 'under Alcester Specsavers. I had eye tests (even paid for the enhanced test). I was told everything was fine and i was sold glasses, 2 pairs for £90.00!! until i got to checkout and told with the lenses they had recommended the cost would be £452 "shocked or what" I settled on one pair costing £293. When my glasses arrived i tried them on but couldn't see, i was told to wait a couple of weeks and see how things go. Two weeks later, no change, so i went to another opticians for a re-test, only to be told i should never had been sold glasses as i required YAG Laser treatment, as a membrane had grown under the new lenses in my left eye (common after Cataract surgery) I complained to Specsavers and got my money back. Yesterday i had YAG Laser treatment and my vision is so crisp and clear. Shame on you Specsavers how many old people would excepted the situation and not complain. Disgraceful
1 month ago
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Specsavers has a 2.2 average rating from 1,190 reviews

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