Absolute shambles. I had an eye-test in York five weeks ago (I don't live in York but was there for the weekend). I confirmed the prescription, chose the frames, and paid for it all - £165. I was assured that the glasses would be sent to my local Specsavers (Manchester) within two weeks. Six weeks later I am still trying to track down my glasses. The York branch took my payment within 24 hours but, six weeks later, my local branch say they know nothing about my glasses. This is apparently because my local Specsavers use a completely different online system to the York Specsavers. 'Should have gone to Specsavers'? Don't go to Specsavers. Just don't.