Young Optician that I saw was very good and also one older woman who was helpful who then then disapeared to not be seen again during my visit. Lots of staff and no help! I did not know what was happening next other than being toldto sit in a seat and wait. There were mainly young/school leavers who looked bored who worked there. A young woman mumbled at me throughout an additional test I was having. I could not hear her. She just looked embarrassed and bored. Dance type music playing, and staff standing and chatting to each other about everything else other than work! Honestly the whole place was very unprofessional. I was left to choose frames, and when I needed help there was none. I ended up paying for the test, and then found that my prescription had not been included in the rest of the paperwork. I have no glasses and will go elsewhere. Complete waste of time. I will never return.