horrendous service from spec savers Hampton Peterborough With my wife for eye test, spent £395 on two pairs of glasses for collection at 11 am 27th December 2024. 10 days or so before collection date spec savers telephone to say they had incorrectly measured my wife’s eyes for glasses so she had to go back in to be remeasured - no apology offered. Went in today for 11 am collection appointment - waited for 45 minutes - nothing was done until complaint made. We were told they were busy - So why make appointment times for customers they cannot meet? Overall, the service from Specsavers is absolutely shocking - very keen to sell and take the money after that they just don’t care. No offer of compensation and no apology.