SpecSavers are simply useless. The arm broke off of my glasses , the third pair, and when I tried to get the frames to place the lens in they are telling me they no longer make them. The service with SpecSavers was poor from start to finish and this is just the cherry on the cake. After having two pairs of glasses that were not fit for purpose, I was then presented with a third pair that was marginally better. They took no responsibility for their lack of care to the customer. Short cutting the eye test procedure and lack of courtesy. I will certainly never darken their door again.