I went to the Pudsey store in Leeds. Had ny eyes tested, and collected my glasses the week after. I could see better without them on. Went back and asked for a retest. The manager told me that the Optician said to reduce them a bit. ( a stab in the dark then) I went back again, only to find the same problem. I got a refund and went to an independent Opticians. It turns out my prescription was wrong! I will never go to them again. I've contacted their customer service team, as I want refunding for ny private eye test, as Specsavers wouldn't give me a new test, and the prescription was wrong. Disgusting company. I wouldn't go near them again. Only after your money, they don't care about your eyesight.