Every year for approximately the last 7 years I have had a diabetes eye screening test which includes a free eye test. I tend to use a different optician each time due to their appointment systems fitting in with my busy schedules. This year I chose to use Specsavers in Stockport and where the optician took it upon himself to demand £20.00 for the FREE eye test I was entitled to. His arrogant attitude when his error was pointed out to him was quite alarming and when I refused to pay and told him I would walk out if he asked for the money again, his reply was he would open the door for me, Totally UNBELIEVABLE!!. In the end he did conduct the eye test for free but my experience there was an uncomfortable one and I couldn't wait to get out. I then rang back a day later and asked to speak to a manager who agreed that this particular optician has "poor people skills". So demanding money for a free eye test and taking umbrage when your demand has not been met is "Poor people skills" - REALLY!!!! Conclusion - by far the rudest and most unprofessional eye test I have ever had done.