Vanessa in the Folkestone Specsavers branch is amazing. I went from glasses to contacts, on my first contact visit she went though the whole process with me and my sister who came with me for support. My appointment wasn’t rushed she was happy fun laughed with us as I was quite excited but remained very professional. She explained everything to us about wearing contacts then she put my contacts and then taught me how to put them in and out myself making the whole experience fun. she was happy and chatty and by the end of the consultation I felt I had made a friend and my eyesight was brilliant I skipped out of Specsavers !!!! Since then I’ve had to book in a couple of times with a couple of little beginners problems and she has helped me sort them straight away!!! She is lovely and I look forward to going as I know as soon as I see her She will fix it