This is the worst shop for eye tests, customer service and anything else you can think of. Had an eye test to be told by the person that I was currently wearing glasses that were too strong, got new prescription and now have to wear 2 pairs of glasses instead of my previous glasses which are varifocal as I can only see out of my new glasses for computer work. My dad also paid 1300 pounds for hearing aids which one of them hasn’t worked for weeks, as he is elderly we asked in the local shop if it could be the battery, that was 3 weeks ago, still no batteries ......my husband then took my dad to the shop to find out they don’t stock them and he would post out, surprise surprise still no delivery.... could write a book about this shop,,,,,,!!!